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  Home > Domain Names > Domain FAQs > Web Page, Domain and E-mail Forwarding

Domain Tools FAQs

How do I sign up for the free business card web page, e-mail forwarding and domain forwarding?

Once you've registered your domain, simply go to the account manager through the client login area using your domain and password. Once inside, click on "additional services," and pick the service you would like to add.


How much does e-mail and domain forwarding cost?
There is no charge associated with these either of these services.


How do I set up e-mail or domain forwarding?
1) Check to make sure that your domain is parked on the following name servers:
ns1.domainpeople.com
ns2.domainpeople.com

2) Go to the customer login area, click on "additional services," and choose e-mail and/or domain forwarding from the drop down menu.

NB: If your domain was registered through an Asia Pacific IT reseller (such as your Internet Service Provider) that offers e-mail and domain forwarding through us, follow the same steps listed above or follow their instructions.


What features does the business card web page come with?
Our customizable business card web page is a great way to establish an immediate web presence using your new domain name. It's easy to set up, and allows you to insert a photo, a page of text, and several links.


Where do I go to edit and update my web site?
It’s in the customer login area and you don't need any specialized technical or HTML knowledge to set it up. This simple template allows you to add your contact information, text, a graphic, three links and choose from one of eight background designs. For a step-by-step guide to getting your web page on the Net, read more.


I already have a web site. How can I get my new domain name to point to my web site?
With our free domain forwarding service, you can direct visitors from your newly registered domain to your existing web site. When a visitor enters your new web address, for example, www.newdomain.com, in the web browser, your existing web site appears on the screen. This service is offered banner-free.


What web address will people see when I forward my domain?
Our domain forwarding service is framed, which means that when a visitor enters your newly registered domain in the web browser, your existing web site appears on the screen. However, instead of the existing web site's domain (such as www.yourinternetprovider.com/~userid/index.htm) appearing in the address field, the newly registered domain is displayed.


As a business, how can I use domain forwarding to increase sales?
With domain forwarding, you can point all your domain names for a variety of product lines to your main web site. For example, the owner of a business called bikes.com might have other domain names that reflect product lines such as bananabike.com, kidsbike.com, and speedbikes.com. Domain forwarding ensures that all visitors to these product domain names are automatically redirected to bikes.com. You can modify the destination domain at any time.


Can I use my new domain name to receive e-mail?
Yes, by using our free e-mail forwarding service, this allows you to create an e-mail address that matches your newly registered domain name. Messages sent to your new e-mail address are automatically forwarded to your existing e-mail address. If your new e-mail address is president@newdomain.com, you could have your e-mail directed to dianne@exisitingISP.com.


Can I use these services if my domain is not registered with Asia Pacific IT?
No. You need to be a Asia Pacific IT customer; however, you may transfer your domain.


How do I retrieve a lost/forgotten password?
Submit your domain name, and we'll e-mail your password to all the contacts listed for your domain.


I have a business card web page, but I require more features. How do I upgrade?
If you require a hosting account with advanced features such as, POP e-mail accounts, e-commerce or media streaming, please go to our Web Hosting section, and choose a package that works best for you or your business.


How do I check the status of my domain name registration?
Go to your account manager through the client login by entering your domain name and password to find out the status of your account.


My domain name is not registered after several days. What should I do?
First, access your account by going to the customer login, Enter your domain name and password. Once you login, it will display your current registration status. If your domain name is not registered within three business days, e-mail us at support@asia pacific-it.com and request a domain name registration status report. Please include your domain name and the date of payment.


What should I do if I do not receive a confirmation e-mail?
Please e-mail us with your domain name and the date of order.


How do I change my contact information?
You can make changes to your contact information in the account manager. Go to the client login, enter your domain name and password, and change your contact information.


I want to move my domain name to my web host or Internet Service Provider. How do I do it?
Simply use the customer login to modify the Domain Name Server (DNS) information for your new web host. They will provide you with this information.


Why do I see a page that displays ads when I open my domain in a browser?
If your domain is registered through us and uses our name servers and you have not activated any of our free additional web services such as Business Card Webpage, or Domain Forwarding, we will direct your domain to a temporary landing page that will let you and other users on the Internet know that domain is registered. The temporary landing page may contain link ads. Once you are ready to start using our free web services, or when you have a website ready that uses another name server, you can simply make the modifications through our online account manager and your domain will resolve to the new location. Please Note: Expired domains may also be redirected to this type of temporary parking page until the domain is renewed, or deleted.

 




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