Web Based Help Desk Software
Live Support Helpdesk is a web based PHP help desk software used by webmasters that combines live chat and helpdesk software in one easy to use solution. Our customer service software combines ticketed support (web and email based), live chat and a knowledgebase solution.
Customer Service Software
Our help desk software will streamline the operation of managing your support and email request, with our built in tracking system. Our live chat software is used by businesses world-wide to stay in constant communication with a reliable live chat solution that is web based.
Customer Support Software
Our customer support software is used by many webmasters and marketing agencies as their private label help desk solution that they offer to their clients. Our script can easily be branded with your own logo and links. We are convinced that Hepdesk Live is the best help desk software and we offer a 30 Day money back guarantee.
- Initiate live chat support with any website visitor
- Visitors can request live chat support with any of your customer service operators
- Customers can submit sales and support inquiries into a web based helpdesk
- Users can search for sales and support information in a FAQ / Knowledgebase
- Support staff can access a secure searchable internal knowledgebase
- Create an interactive question and answer troubleshooter
- Enable a document management component to pass documents to customers
- Internal support staff can manage support tasks with built in calendar / to-do list
- Automatically import helpdesk support emails into trouble ticket system
- Easily track all customer contact information with built in contact management features
- Live Support Helpdesk is available as a download for you to install on your local web server or as a hosted solution
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